ledfaqs

FAQs

China LED lighting manufacture. What are the best selling products in CNCOSMOS LTD?
- LED Tubes
- LED Panel Lights
- LED Flood Lights
- LED High Bay Lights

What is CNCOSMOS LTD develop for the next year?
CNCOSMOS  LED lights was devoted to innovation in the latest LED technology. We never stop researching new LED lights since the establishment. We keep the valued customers posted of newsletters on the development every week. You can get the news after subscribing in our mail list.

What is the main market for CNCOSMOS LTD?
Most of the products were selled to EU and North America, because the markets have high quality standard for LED products. The rate stands our turnover up to 70-80%. But other new markets are increasing demand of the new LED technology. We are also optimistic about the markets for other American and Asian regions.

What kind of LED chips do you usually use for your LED products?
For high power LED luminaries we mainly use Cree, Bridgelux and Epistar, we also use some Philips as well. Considering to use more multi-chip LED brands like Bridgelux and Sharp, as the multi-chip technology will be intensively used by manufacturers.

What's the lead time?
Usually we ship orders in 2 weeks. But it will take a little longer if with heavy burden of production task. It also takes more time with customized products.

Does CNCOSMOS LTD offer the ODM or OEM product?
COSMOS has gained a lot of experience on OEM of LED lighting fixtures. We also want to apply the experience to LED luminaries as we have good design and engineering team, because we have our own CNC processing machines we can quickly work out prototype for LED fixtures, especially for LED tubes, flood lights, panel lights and high bay lights. We will strictly follow the principal that we won't disclose or sell customer unique designs or jointly developed products to another third party.

Do you have warranty for products?
Yes, we have 3 and 5 years warranty for different kinds of products. During the period, if customers have the approval showing product quality issues and if certified by CNCOSMOS engineers, we would request customers to ship back the failure parts and replace new items with the transportation charged being paid by us.

Does CNCOSMOS LTD design its products?
Yes, CNCOSMOS designs and assembles all the products we are selling. Our engineers have abundant knowledge of optics, electronics, mechanical and thermal management, as well as light control technology. Some of them have successful experience to design lighting products for world famous brands. Our basic principle to design internal driver and circuit is safety under EMC/UL list possibility and reliability.

How to buy CNCOSMOS LTD LED products?
In most case we sell directly to customers worldwide, however we have already set up distribution partners in those countries. For the details please refer to "Contact Us".
Customers in these countries can get CNCOSMOS LTD LED products from the authorized distributors. In other countries and regions customers can directly contact CNCOSMOS LTD sales team by writing to This email address is being protected from spambots. You need JavaScript enabled to view it. or call us. We will respond within 12 hours.